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Hybrid Incident Management Specialist; xSLA
Job in
Waukegan, Lake County, Illinois, 60087, USA
Listed on 2026-07-07
Listing for:
Openkyber
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Consultant, IT Specialist
Job Description & How to Apply Below
Openkyber is looking for an Incident Management Specialist to manage incidents related to Supply Chain applications, specifically Reverse Logistics and Spare Parts Management. This hybrid position requires strong communication and collaboration skills for a 24x7 operational environment.
The specialist will be the point of contact for users and ensure adherence to SLAs while implementing process improvements. Relevant experience in application support and familiarity with Service Now are essential.
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