IT Techno-Functional Specialist – Order to Cash

Responsibilities

• Provides in-depth technical and functional direction for the design, development, and support of SAP application solutions.
• Coordinates with external partners, suppliers, and cross‑functional business teams.
• Leads requirements‑gathering workshops.
• Drives complex, global project implementations.
• Conducts research and provides architectural and technical guidance on adopting or integrating new SAP technologies.

• Degree in IT and/or a complementary business discipline.
• At least 10+ years of experience across SAP OTC process areas (SD, Order Management, Pricing, Billing, Credit Management, LE-Shipping, GTS, ATP/BOP), ideally in the healthcare industry.
• Prior project, program, or people management experience.
• Strong problem‑determination and root‑cause analysis skills.
• Excellent collaboration and partnering skills with business and technical stakeholders.
• Strong verbal and written communication skills with the ability to articulate complex concepts in clear business language to senior leaders.
• Understanding process costs and experience working with Service Providers to maintain operational excellence and service‑level compliance.
• Ability to accomplish results through others, particularly through relationship‑building and influence.
• Ability to be firm, fair, and consistent in ensuring operational deliverables.

• Degree in IT
• Degree in Business Discipline