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Senior Problem Management & Service Reliability Analyst
Job in
Waukegan, Lake County, Illinois, 60079, USA
Listed on 2026-08-12
Listing for:
Health Care Service Corp.
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
IT Specialist, IT Business Analyst
Job Description & How to Apply Below
Health Care Service Corporation is seeking a Senior Problem Management Analyst to drive problem management, reduce incidents, and improve service resilience across IT. You will coordinate with infrastructure, applications, and security teams to identify root causes and implement preventive measures.
The role emphasizes ITIL-driven service management, data analysis, and stakeholder management, with a focus on continual improvement and performance metrics.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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