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SaaS Technical Support Advocate

Job in Waukegan, Lake County, Illinois, 60087, USA
Listing for: Medallia
Full Time position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Cloud Computing: Infrastructure & Operations, SaaS Sales
Salary/Wage Range or Industry Benchmark: 62000 - 82000 USD Yearly USD 62000.00 82000.00 YEAR
Job Description & How to Apply Below

Medallia is seeking a Technical Support Advocate to deliver advanced frontline technical support for Medallia admins, clients, and partners. You will resolve complex technical challenges, document findings, and collaborate with Professional Services, Product, and Engineering to continuously improve the platform.

Over 6–18 months, you'll build a solid foundation in the Medallia Experience Cloud, then specialize in Platform and Integrations, APIs, webhooks, and developer tools.

Join us at Medallia as our next SaaS Technical Support Advocate in IL, United States.

Consider building your career as a SaaS Technical Support Advocate at Medallia.

The SaaS Technical Support Advocate position in the IT & Technology field is open for applications.

We have an opening for a SaaS Technical Support Advocate in IL, United States within IT & Technology.

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