Repair Station Manager

Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong Aerospace) serves as the experienced, global market leader for in-flight entertainment and connectivity (IFEC) solutions for aircraft. As a systems certification provider, Astronics CSC has worked on over 100 projects for industry partners to upgrade commercial and business aircraft with new passenger power systems, IFEC navigation, communication and flight safety systems.

Additionally, Astronics CSC offers proven IFEC hardware systems, flexible design platforms, high customer satisfaction, and long‑term relationships with industry leaders to help make the connected aircraft a reality. The company now employs over 300 employees and is a six‑time recipient of Chicago’s Best and Brightest Employers to Work For award.

The Repair Station Manager position is located onsite at the Astronics CSC in Waukegan, Illinois. This role is not remote.

Responsible for all aspects of running an efficient and compliant Federal Aviation Administration (FAA) Part 43, 65, and 145, and applicable EASA Repair Station. Responsible for customer audits to the FAA Repair station, compliance FAA audits, adherence to customer quality requirements,

Turn Around Time, training, staffing, and regulatory requirements to repaired items.

Drive and ensure attention to detail, data and reports for Key Performance indicators of the FAA Repair Station to facilitate the identification of areas of opportunity. Institutionalize and maintain compliance to the applicable Quality Management System processes and requirements.

This role will help lead a team of different staff level members, to drive a high motivation and morale all associates, and strive towards continuous improvement to all aspects of the business.

The essential duties and responsibilities include the following. Other duties may be assigned.

• Manage and lead the activities and delegated responsibilities to perform maintenance under FAA Part 145 and EASA regulations for the Repair Station and Repair Station CMM requirements.
• Responsible to implement, follow and ensure compliance to the maintenance practices, inspection methods and technical data requirements used to determine airworthiness of articles under FAA Part 145 regulations as well as applicable EASA regulations.
• Responsible to oversee the Electronics’ Testing, Troubleshooting, Rework/Repair activities, Labeling, Inspection, and all other processes performed in the Repair Station.
• Collect and report Repair Station data in a timely manner for Key performance indicators related to:
  Quality, Material, Delivery, Personnel performance, Schedule attainment, Customer Service, among others required by the leadership or company.
• Support customer and regulatory authority onsite audits and visits.
• Comply with the requirements to pass any required background checks along with required initial and random ongoing drug and alcohol screening per applicable guidelines and regulations.
• Manage and implement the Problem Solving Process in their area of responsibility, with key emphasis to follow up the identification, implementation and verification of all required corrective actions (FRACA) related to the area of responsibility.
• Responsible to drive, implement and execute continuous improvement initiatives to increase and/or assure quality, effectiveness and efficiency of the designated area.
• Train and support employees to be able to understand and interpret technical drawings, datasheets, component maintenance manuals, and service bulletins.
• Promote collaboration among team members and act as a liaison for cultural change in alignment with management expectations.
• Responsible to lead a team that…