Quality Assurance Supervisor
Listed on 2026-08-02
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, Production QC/QA
Job Details
Job LocationWaukegan, IL 60085
Education LevelHigh School/GED
Salary Range$64,264.80 - $96,397.20 Salary
Job Shift1st Shift
Job CategoryQuality
Join the PAKThe Visual Pak Companies are aligned with many of the largest consumer product companies in the household, personal care, automotive and food product industries.
30 years of consistent growth with no end in sight is a testament to our best-in-class workforce as the foundation for our collective success. The Visual Pak is looking for innovative and dedicated achievers who are encouraged to keep a healthy work/life balance to join our team.
Position TitleQuality Assurance Supervisor-Liquids
Reporting into TitleQuality Assurance Manager
Business and DepartmentABF/ABFLabs-Quality
Position Purpose/SummaryThe Quality Assurance Supervisor is responsible for ensuring timely and effective implementation of all company’s policies, procedures, and activities involved in assuring the quality of manufactured products. They maintain close working relationships with other department managers and supervisory personnel in order to achieve product quality, identify, solve and prevent problems affecting product quality, maximize productivity, and comply with regulatory requirements.
Direct Reports2 to 10 reports from a variety of quality positions
Position Responsibilities-Tasks-Deliverables- Manages all quality department activities on the shift.
- Reviews the daily production schedule; adjust the quality department schedule to ensure quality inspections and reporting are meet.
- Directs the Quality team in fulfilling customer sample requests.
- Establish and modify work procedures.
- Oversee and ensure compliance of specs within the production write-ups.
- Maintain and monitor the company’s Retain program.
- Oversee the implementation of quality standards, programs and processes to improve operational efficiencies and reduce/eliminate production waste.
- Ensure Questionable Material Report (QMR) program compliance through accurate documentation, disposition and timely follow through with closure.
- Ensures Plant Floor documentation is accurate and followed. Such as ensuring that the production line activity to produce the output is adhered to without error.
- Demonstrates critical thinking with other department leaders, customers, and suppliers when creating dispositions.
- Leads investigations of customer complaints and root cause analysis. Reports results internally and to customers.
- Communicate to Management all out of compliance (OOC) issues found during inspections.
- Participates in Internal Audit programs as directed.
- Disposition questionable products on production lines, elevate to the Quality Manager as needed.
- Oversees incoming inspection of materials, to include chemicals and components.
- Demonstrates sound judgement and ability to make on the spot decisions when resolving employee concerns.
- Oversees and ensures effective employee training on GMP/SOP’s.
- Upholds GMP processes and GMP audits.
- Demonstrates proactive action to avoid quality concerns.
- Follows all company guidelines for Emergency Evacuation to ensure employee safety.
- Maintains a clean and safe work environment at all times.
- Manages assigned workforce to meet day to day expectations for quality, quantity, timeliness, and cost.
- Zero Defects
- Zero Recalls
- Zero past due QMRs
- Incoming Component Release on Time
- Report product holds with escalation process
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & AD&D Insurance
- 401(k)
- 401(k) match
- Pet Insurance
- Paid time-off
- Paid holidays
- Tuition reimbursement
- Flexible Spending Account
- Dependent Care Subsidy
- Childcare Resources
- Commuter Benefits
- Employee Assistance Program
- Disability Insurance
- Employee Discounts
Education:
- High School Diploma or GED – Required
- Bachelor’s Degree in a related field – Preferred
- Or equivalent work experience
Experience:
- 3 years’ related experience in a contract packaging, light industrial manufacturing or similar business within consumer manufacturing environment.
- Over-the Counter (OTC) experience preferred
- Specific experience in safety, regulated production/GMP, and quality focused work…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).