C2C | Salesforce QA Lead | Waukegan, IL
Listed on 2026-09-10
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Quality Assurance - QA/QC
IT QA Tester / Automation -
IT/Tech
IT QA Tester / Automation
Salesforce QA Lead
Location:
Waukegan, IL 60085
Hybrid working:
Work from office (5 Days onsite)
Employment Type:
Contracting
Software Quality Assurance (SQA) – GxP / CSV Programs
Role PurposeThe SQA is the quality authority for regulated software initiatives, ensuring that all changes, releases, and deployments comply with Client System Life Cycle (SLC) requirements, Computer System Validation (CSV) expectations, and global regulatory standards (e.g., 21 CFR Part 11, GAMP5). The role balances compliance, delivery enablement, and risk-based decision-making, enabling predictable and audit‑ready releases.
Primary Accountability“No release without validated evidence and approved SLC compliance.”
ResponsibilitiesSLC & Validation Governance
- Ensure mandatory SLC documentation is created, reviewed, and approved
- Act as the final quality gate before deployment
CSV Oversight
- Ensure end to end traceability (requirements → code → test → evidence)
- Oversee deviations, impact assessments, and CAPA
- Confirm release readiness and validation completion
Quality Reviews & Compliance Assurance
- Verify adherence to client SLC, customer SOPs, and quality standards
- Proactively escalates quality, compliance, and regulatory risks
Delivery Enablement
- Guide teams on right‑sized documentation (avoid over/under validation)
- Validate documentation effort estimates and validation planning
- Partner with delivery to enable compliance without execution delays
- Ensure validation readiness ahead of major releases and go lives
Stakeholder & Audit Interface
- Provide visibility on quality health, risks, and trends
- Ensure continuity through strong documentation and knowledge transfer
- Block releases due to compliance or validation gaps
- Accept or challenge risk justifications
- Zero critical audit/review observations attributable to SQA gaps
- On time releases with approved SLC & validation artifacts
- High first‑time right documentation quality
- Early identification and mitigation of compliance risks
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