Budtender; Sales Associate Waukegan IL

We are hiring for our location in Waukegan, Illinois

Planet 13 Holdings, Inc. is a cannabis company based in Nevada, United States. On Nov 1, 2018, the company opened its cannabis dispensary in Las Vegas which became the most significant cannabis dispensary in the world at 112,000 square feet.

The company operates through Planet 13 Cannabis Superstore & Entertainment Complex and other sub‑brands like Medizin, Trendi, Leaf & Vine, PURC, and Planet M. The product portfolio of the brands is primarily cannabis products while PURC is a coffee brand.

The company has expanded across the United States and has dispensaries in Orange County, California, Florida, and Illinois.

• Create an exceptional customer service experience with guests through education, knowledge of products, and salesmanship.
• Ensure accurate transactions by balancing the cash register at the beginning and end of shift, and sales at the end of shift.
• Process returns and exchanges according to store policy.
• Identify prices of products and services and tabulate bills with available equipment.
• Assist customers in locating various products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.
• Create an exceptional customer service experience with guests.
• Assist and answer customers' questions concerning price and use of merchandise.
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
• Participating in the upselling of products to assist in reaching the company's set monthly sales goal.
• Maintain up-to-date knowledge of the endocannabinoid system and all applicable properties and/or effects.
• Comply with all state regulations pertaining to medical and/or retail sales.
• Comply with all cash handling policies and procedures.
• Maintain cleanliness of all surfaces and register area.
• Report all issues to management on duty.

This job has no supervisory responsibilities.

• Continuous Learning - Seek feedback to improve performance; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
• Job Knowledge - Competent in required job skills and knowledge; exhibits the ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
• Problem‑Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem‑solving situations.
• Communications - Keep others adequately informed; select and use appropriate communication methods.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Ethic – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and principle; uphold organizational values.
• Organizational support - Follow policies and procedures; complete administrative tasks correctly and on time; support the organization's goals and values.
• Adaptability - Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Personal Appearance - Dress appropriately for the position; keep yourself well groomed.
• Sales/Service Skills - Achieve sales goals; overcome objections with persuasion and persistence; maintain customer satisfaction and manage difficult and/or emotional situations.
• Attendance/Punctuality - Consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
• Dependability - Take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify the appropriate person…