PUMA Retail Store Supervisor

Responsibilities

• Provide consistently high standards of customer experience in the store according to PUMA’s Brand Values and service standards.
• Ensure the store consistently achieves or exceeds sales, KPIs and profitability goals through effective short‑ and long‑term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development and succession of high‑performing, results‑driven employees.
• Control payroll and service‑driven scheduling to maintain a highly profitable location while delivering the highest level of service to customers.
• Manage and communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Achieve or exceed inventory and shrink goals; manage physical inventory counts.
• Handle and process incoming and outgoing merchandise.
• Comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Maintain a safe, healthy and compliant working and shopping environment.
• Work non‑traditional hours; weekends, evenings, holidays; overtime may be required.

• 1–2 years’ experience in a focused, customer‑service‑oriented retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals, reason through complex issues and present information to large groups.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Basic computer skills (MS Office) and retail software.
• Continuous movement required; ability to use speaking, hearing, near‑far acuity, depth perception, field of vision; lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 – $24.00 plus bonus and benefits. Pay may vary depending on job‑related knowledge, skills and experience.