Store Manager, Retail & Store Manager

At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket Wireless powers a nationwide network that covers more than 308 million customers. Want to join a great company where your ideas and talents really matter?

We are one of Cricket Wireless largest Authorized Retailers and were growing! Our dedication to our employees and our customers is relentless. We work hard, we have fun, and we meet goals! Join our Team, make it a career and let’s help more customers discover the most valuable customer-focused service around.

Wireless Store Manager Job Function:

We are looking for a result-driven Wireless Store Manager, to consistently lead from the front and drive growth in our doors! As a Store Manager, your role is very important in the company. You will be assisted daily by some of the best people in the business in ensuring you have the most effective tools and resources in leading dynamic sales teams!

Responsibilities & Qualifications Ensure high levels of customer satisfaction through excellent sales service

Assess customers’ needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Hire, Train, and Develop high performing Sales Advocate teams to consistently meet performance expectations“Go the extra mile” to drive sales

Maintain in-stock and presentable condition assigned areas

Actively assist your Sales Advocate team in prospecting for external business within the community and surrounding areas

Remain knowledgeable on products offered and discuss available options, consistently model "what right looks like" as the team leader

Process POS (point of sale) purchases

Cross sell products

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive, healthy relationships with your Sales Advocate team and customers

Comply with inventory control procedures

Suggest ways to improve sales (E. X. planning marketing activities, changing the store’s design) through collaboration with your Sales Advocate team and District Manager

Skills6 - 12 months proven work experience in a retail management

Basic understanding of sales principles and customer service practices

Proficiency in English, Bilingual is a plus!

Basic Math skills

Familiarity with, and accountability to standard retail operational and inventory practices (we coach and train the GMET way!)Track record of over-achieving sales quota, and leading teams to achieve the same consistent results

Hands-on experience with POS transactions

Accountability to monitoring and responding to group chat communication (Whats App)
Solid communication and interpersonal skillsA friendly and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner

Ability to work flexible hours, including evenings, weekends, and holidays
#J-18808-Ljbffr