General Services Mailroom Assistant

General Services Mailroom Assistant (Administrative)

At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially just organization. Rooted in the Presbyterian (U.S.A.) heritage, we respect all aspects of diversity, embrace the practice of equity, expect inclusion, and embrace belonging throughout our community. Therefore, we seek applicants who can demonstrate their understanding of justice and who can inspire our increasingly diverse student population.

• Process and sort incoming and outgoing campus mail, including first class and standard marketing/bulk mail (automated and non-automated); complete needed paperwork and billing associated with outgoing mailings
• Maintain internal and external mail distribution lists
• Maintain daily records of first-class mail, Business Reply and Postage Due mail
• Process monthly billing for the mailroom in collaboration with the University Business Office
• Act as a liaison between Carroll University and the US Post Office; maintain records with US Post Office, including, but not limited to, account balances, permit renewals, postal regulations, etc.
• Forward student and employee mail, as appropriate
• Maintain and order supplies needed for mailing machines, office, etc. Maintain content on the General Services portal page to ensure for accuracy and up-to-date information
• Research and problem solve missing mail and packages; respond to mail inquiries promptly
• Cross train in, and provide back-up support for, mail and print shop deliveries, print shop and receiving
• Provide back-up support to other campus areas in the summer, including, but not limited to, Facilities and Campus Services
• Perform all other job duties as assigned

Education and/or

Experience:

• High school diploma/GED is required
• Experience working in mailrooms is a plus
• Requires knowledge of postal regulations
• Requires strong math skills
• Requires knowledge of running and maintaining mail equipment which includes but is not limited to: envelope inserter, tabbing machine, mail meter, and address printer (familiarity with address software a plus).

Technology

Skills:

• Proficiency with MS Office Suite
• Use Outlook for email and calendar
• Knowledge of package database systems a plus
• Knowledge of postal software a plus
• Knowledge of Microsoft Office Suite Publisher, and Adobe applications a plus

Human Relations

Skills:

• Excellent communication skills.
• Ability to work independently.
• Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type.
• Excellent organizational skills, and the ability to multi-task, prioritize and work with frequent interruptions
• Must adjust to changing work environment and institutional needs.
• Build appropriate work relationships throughout the university.
• Assist in developing and implementing procedures.
• Able to delegate.
• Confidentiality is required.

Physical Demands:

• Must be able to lift up to 50 pounds repeatedly
• Must be able to sit/stand for long periods of time
• Sufficient strength, physical dexterity and ability to perform duties and responsibilities of position

Other:

• Valid Wisconsin driver’s license with a good driving record mandatory
• Insurable under the University’s insurance plan.
• Forklift license is required
• Must have excellent math and organizational skills
• Must be flexible in your schedule and work well under pressure
• Ability to work overtime, and support large campus events including, but not limited to, First Year Student Move-in and Orientation Weekend, Homecoming, and Commencement
• Neat appearance necessary
• Must be able to work in inclement weather
• Ability to handle and transport chemicals with proper safety gear
• Candidates must be willing and able to support and advance the University mission

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report.

You may access the most recent report here or obtain a copy at the Department of Public Safety, at 239 East Ave., Waukesha, WI 53186.