Administrative Support Specialist

Empowerment Within LLC, based in Waukesha, Wisconsin, is a compassionate and supportive mental health practice that helps individuals and couples achieve meaningful personal growth. Our team focuses on creating personalized, stigma-free therapeutic environments tailored to address various challenges, including anxiety, trauma, grief, life transitions, and relationship issues. Using evidence-informed methods such as parts work, brain spotting, mindfulness, and mind-body approaches, we guide clients toward building emotional safety, self-compassion, and authentic connections.

Our services include individual therapy, couples therapy, intensive workshops, and webinars designed to empower clients to live with clarity, ease, and self-trust.

This is a part-time, partially remote role located in the Greater Milwaukee area. As an Administrative Support Specialist, you will handle a range of support and organizational tasks to ensure the smooth operation of our office. Daily responsibilities include managing phone communication, providing administrative assistance to the team, supporting customer service needs, maintaining records, and assisting with basic accounting tasks. You will play a key role in creating a welcoming and efficient environment for clients and staff.

• Strong Phone Etiquette and exceptional Customer Service capabilities to manage direct client interactions effectively.
• Proficiency in Administrative Assistance and basic office management tasks.
• Excellent Communication skills, including verbal and written communication, to support clear and professional interactions with clients and coworkers.
• Foundational knowledge of Accounting to assist with tasks such as billing and invoicing.
• Strong organizational and time-management skills, with attention to detail and ability to work independently.
• Proficiency in office technology, including email systems and scheduling software.
• Previous experience in a similar administrative role is preferred but not required.