Education & Events Manager

AMR has an opportunity available for an Education and Events Manager to join our growing team of Association Professionals.

The Education and Events Manager is responsible for delivering education and event (E&E) services for all assigned client(s). The Education and Events Manager will build successful and collaborative relationships with the internal/external clients and outside contractors to ensure consistent and exceptional delivery of services. The ideal candidate will exhibit AMR’s core values and be able to successfully accomplish the major areas of responsibility.

• Deliver first class customer service in line with AMR’s services delivery and client’s objectives (outlined in the workplan)
• Delivers operational support for educational offerings, conferences, meeting, and events for internal as well as external clients.
• Serve as project manager for client events/educational programs – providing oversight for Basecamp and task execution in line with the event’s critical path and leads Project Team meetings for regular internal checks.
• Lead Risk Management evaluation and analysis for all client events and offerings.
• Assist in the development and maintenance of event budgets, including monitoring expenses according to budget, maintaining financial processes, establishing billing and credit arrangements, and requesting payments for event-related expenses.
• Develop, lead and conduct the site selection process in line with AMR’s core processes, including RFP drafting, development, deployment and analysis, site visits and preparing recommendations for assigned clients.
• Participate in evaluation of virtual/digital educational platforms to ensure alignment with client requirements.
• Evaluate and select providers of services according to client requirements while complying with AMR’s standard operating procedures.
• Research and recommend locations for offsite meetings and events, including unique venues.
• Meet with account teams and organizing committees to plan scope and format of in-person and virtual events, to establish and monitor budgets, or to review administrative procedures and event progress.
• Coordinate services for events in line with established goals/outcomes, such as room accommodation and transportation for participants, facilities (diagrams and venue set ups), catering, signage, displays, special needs requirements, printing, entertainment, and event security.
• Prepare for and manage exhibit hall programs (as needed), including exhibitor information, decorator research and relations, exhibitor evaluations and feedback, exhibit technology, etc.
• Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise. Partner with staff on site to execute the details and activities of the event.
• Develop and approve final copy documents (BEOs) specifying meeting requirements for each facility.
• Develop and approve AMR’s Orders of Business outlining the details of the conference or event for the AMR Team and support development for Run of Show documents, as needed.
• Assume an expanded supervisory role regarding conference and meeting volunteers and other staff as related to scheduling and assignments at conferences.
• Manages post-conference procedures including internal meetings, evaluation drafting, distribution and compilation, post-event report, and review of event bills for accuracy, and payment.
• Supports the Association Administrator in ensuring effective packing/unpacking and shipping of conference materials.
• Perform other duties as assigned.

• Bachelor’s degree or commensurate experience required
• 5 years’ experience with meeting planning, event coordination for events of at least 350 attendees or more.
• Certified Meeting Professional (CMP) certification is preferred.
• Prior Association or Association Management Company experience a plus.

• Must be customer focused and able to deliver excellent customer service, at all times.
• Strong interpersonal and problem-solving skills, analytical and critical thinking abilities.
• Highly organized and precise with a keen attention to the…