Representative - Customer Service
Job in
Waukesha, Waukesha County, Wisconsin, 53188, USA
Listed on 2026-07-30
Listing for:
Wesco
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Management
Job Description & How to Apply Below
Answer customer inquiries by telephone, e-mail, and walk-ins to provide inquiry or problem resolution;
Resolve routine and some non-routine problems and communicate the solution or information to the customer;
Analyze a customer's service needs and refer to other service or technical departments for follow up as needed;
Support Inside Sales Representatives and understand team’s customers in greater detail;
Enter purchase orders and obtain quotes from vendors, expediting when needed
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