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Service Dispatcher

Job in Waukesha, Waukesha County, Wisconsin, 53188, USA
Listing for: Boucher Automotive Group
Full Time position
Listed on 2026-09-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

The Boucher Dealerships of Waukesha are looking to hire a Service Dispatcher POSITION:

The Boucher Dealerships of Waukesha are looking to hire a Service Dispatcher for their busy service departments. The Service Dispatcher ensures that repairs and maintenance of vehicles are assigned in accordance with the Service Manager and the standards of the dealership.

  • Controlling workflow through the Service department in an organized, timely manner
  • Scheduling technicians, workshop time, and resources to achieve maximum productivity
  • Monitoring and preserving effective time controls
  • Communicating between Service Manager, Service Technicians, and Service Writers to ensure smooth repair process
  • Providing detailed and accurate reports upon request
  • Reviewing repair orders to ensure assigned work has been performed and completed properly, along with including proper paperwork
REQUIREMENTS:

Applicants need to be: outgoing, proactive, willing to learn, able to work in a fast pace environment, and have a positive attitude. If you have automotive experience, can demonstrate leadership ability, demonstrate excellent communication skills, and have a clean driving record,

TOP RANKING DEALERSHIP

Boucher has consistently moved up in rank on Automotive News’ annual list of Top 100 Largest Dealership Groups year after year. The Boucher Group is now ranked among the Top 75 Dealership Groups in the nation!

WORKPLACE:

The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places for the past 13 years. We have earned an A+ rating from the Better Business Bureau.

BENEFITS:
  • We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers.
FAMILY OWNED & OPERATED:

Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.

COMMUNITY:

Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to;
Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.

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