Senior Mechancial Engineer

## Senior Mechancial Engineer Apply remote type:
Onsite locations:
Waukesha, WI - USA:
Sussex, WI - USAtime type:
Full time posted on:
Posted Todayjob requisition :
JR14359#
** We believe power is a promise - a shared commitment to be there for others when it matters most.
** For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.  Ready to Power a Smarter World with us?

The Senior Mechanical Engineer, Customer Quality plays a critical role in ensuring customer satisfaction within the Commercial and Industrial Business Group. This position provides engineering expertise to resolve product quality issues, working cross-functionally with engineering, manufacturing, quality, and service teams. The role leverages Six Sigma methodologies and root cause analysis to identify issues, implement corrective actions, and drive continuous product improvement.
** Responsibilities
* ** Lead root cause investigations on product quality issues, partnering with cross-functional teams including quality, service, production, and design engineering
* Design, develop, and execute diagnostic plans to identify and clearly define root causes of field and product issues
* Implement corrective actions to resolve existing issues and prevent recurrence in future product designs
* Participate in quality improvement initiatives focused on enhancing reliability, reducing field failures, and improving customer satisfaction
* Support the Industrial Service team in resolving escalated customer issues requiring engineering expertise
* Collaborate with Product Engineering and Manufacturing to incorporate field feedback and lessons learned into new product development and production processes
* Utilise structured problem-solving methodologies (e.g., 8D, 5 Whys, Fishbone, FMEA) to drive consistent and effective outcomes
* Apply engineering tools such as FEA, CFD, and 3D modelling to support analysis and solution development
* Mentor and support the development of less experienced engineers and contribute to knowledge sharing across the team
* Travel occasionally to Generac facilities and customer sites to support investigations and resolution efforts
* Act with a high degree of independence, taking ownership of complex problems, decisions, and solutions while influencing cross-functional outcomes
** Minimum Qualifications
*** Bachelor of Science degree in Electrical Engineering or a related discipline
* 5+ years of relevant engineering experience
** Preferred Qualifications
*** Experience in new product design and development, including knowledge of materials such as plastics, aluminium castings, and sheet metal
* Strong problem-solving capabilities with demonstrated ability to resolve complex engineering issues using root cause methodologies (e.g., 8D, 5 Whys, FMEA)
* Proven ability to work cross-functionally in a matrixed environment and lead aspects of project teams
* Demonstrated ability to manage multiple projects with high accuracy, strong attention to detail, and effective prioritisation
* Strong written and verbal communication skills, with the ability to translate technical information for diverse audiences
* Experience with engineering tools and systems, including FEA, CFD, 3D modelling (ProE/Solid Works), and ERP systems (e.g., SAP)
* Knowledge of generator systems and liquid-cooled engine design and control principles
* Strong analytical and decision-making skills, with the ability to work independently, apply engineering knowledge to improve products and processes, and understand broader business impact
** Great Reasons to work for Generac
*** Competitive Benefits:
Health, Dental, Vision, 401k and many more
* State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities
* Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
* Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer…