Application Engineer

Essential Duties and Responsibilities

• Provide technical support for the preparation of bids and proposals.
• Present technical solutions and product technology to external customers.
• Design blower and aeration systems for wastewater treatment applications.
• Provide technical specifications for use in bid documents.
• Work with project management/engineering and operations to develop and maintain cost‑to‑complete equipment.
• Develop pricing estimates for both direct purchases and competitive bid applications.
• Interact with third‑party sales representatives, regional managers, consultants, contractors, and end users on a daily basis through verbal and written communication.
• Administer equipment procurement bids, including submission of applicable bond requests, preparation of bid forms, pricing, and providing all requested information.
• Oversee project hand‑overs to the project management/engineering group.
• Respond proactively to all sales calls.
• Utilize proprietary software platforms to address technical questions.
• Utilize third‑party software (AutoCAD, Microsoft Office, and PowerPoint) as needed to enhance customer support.
• Maintain sales files and customer information database in CRM systems.
• Maintain product knowledge through training and seminars.
• Provide other duties as assigned.
• Perform special projects to improve processes or tools for the sales group or key account management.
• Follow and comply with all ESH&S policies.
• Support cross‑treatment training and development opportunities.
• Provide and/or receive mentorship for other treatment and Xylem team members.
• Participate in local water‑treatment efforts and organizations.

• Bachelor’s degree in Civil, Environmental, Mechanical, or Chemical Engineering (or a related B.S. degree in engineering/environmental studies).
• 5+ years of experience working in the water and/or wastewater treatment industry or equivalent work experience providing exposure to fundamental theories, principles, and concepts.
• Specific hands‑on field experience with controls, electrical panels, and/or mechanical equipment is a plus.
• Demonstrated proficiency in problem‑solving techniques, attention to detail, and the ability to read and interpret complex engineering drawings and specifications in the development of project tenders, designs, cost estimates, and proposals.
• Superior customer service, interpersonal skills, and effective communication; ability to facilitate a presentation and demonstrate technical aptitude of the product/process.
• Ability to complete tasks and resolve difficult technical issues with minimum oversight.
• Ability to prioritize, focus, and complete most critical tasks while handling multiple assignments with shifting priorities.
• Ability to network effectively within the organization to get things done.
• Proficiency in Microsoft Word, PowerPoint, Excel, and CRM software.
• Self‑starter with high motivation to achieve corporate and personal goals.
• Excellent verbal and written communication skills.

• Prior experience working in EPC markets with consulting engineers and contractors.
• Prior experience promoting new technologies to customers with incumbent solutions.
• Prior experience engaging in the bidding/tendering process.

• Regularly required to sit, stand, walk and reach with hands and arms.
• Occasional exposure to shop and field elements (wastewater and drinking water treatment plants).
• Must be able to safely work around pipes, valves, electrical equipment and operating machinery commonly found around construction sites and treatment plants.
• Office environment: fluorescent lighting, dust, recycled air, cooling fans, semi‑enclosed areas, central heating, seasonal warmer temperatures, and office noise.
• Exposure to undesirable field elements at treatment plants or contractor sites.

30–50%

Proud to be an Equal Employment Opportunity (including disability and veterans) and affirmative action workplace. Xylem fosters an inclusive environment free from discrimination or harassment.

We reserve the right to modify this job description and assign additional duties as needed. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions.