Senior Business Analyst - HR Technology

In the role of Senior Business Analyst HR Technology working on-site in Waukesha, Wisconsin you will be part of the Results Delivery Office team.

The Senior Business Analyst – HR Technology serves as a key liaison between the business, IT, and external partners and plays a critical role in supporting the HR function through the effective use of technology, with Workday as the primary system of record. This role bridges the gap between business needs and IT capabilities by gathering and analyzing requirements, recommending solutions, managing enhancements, and helping to implement system improvements that enable efficiency, compliance, and data‑driven decision making.

While Workday is the primary platform, the role will interact with other HR systems such as time and attendance platforms, recruiting tools, learning management systems (LMS), and benefits administration systems.

This role is responsible for translating business requirements into system solutions, managing small‑to‑medium projects, and providing strategic support across the Workday platform. The ideal candidate is a collaborative problem‑solver with Workday and other HR technology experience, a strong understanding of HR processes, and a background in managing cross‑functional projects.

• Collaborate with HR stakeholders to gather, document, analyze, and validate business requirements across HR functional areas (e.g., Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking)
• Analyze and document current processes, identify gaps or inefficiencies, and recommend technology‑enabled improvements
• Translate business needs into functional Workday configurations or enhancement requests
• Create detailed functional specifications, user stories, business process flows, and system design documentation
• Serve as a Workday subject matter expert, providing guidance on capabilities, limitations, and best practices

• Serve as a liaison for Workday configuration and enhancement solution options, collaborating with system administrators, vendors, and the HR team utilizing Workday Community and AMS as needed
• Support the evaluation, integration, and optimization of additional HR technologies and third‑party systems
• Support semi‑annual and regular Workday releases by analyzing impact and coordinating or performing testing
• Monitor and coordinate stakeholder communications and training
• Troubleshoot and resolve production issues
• Partner with vendors and Workday Community to resolve system questions

• Lead or contribute to Workday and other HR technology projects from initiation to delivery, applying best practices in project planning, scope definition, and stakeholder communication using agile methodologies
• Define and manage project scope, timelines, deliverables, and resources to ensure successful outcomes
• Facilitate cross‑functional meetings and status updates
• Ensure projects meet business objectives, quality standards, and stay within scope

• Develop and deliver training materials, documentation, and user guides for HR teams and other stakeholders
• Work closely with internal stakeholders to ensure solutions meet functional requirements and drive user adoption
• Support change management initiatives and provide support during change rollouts
• Support ongoing governance and data integrity efforts for HR systems

• Bachelor's degree in Information Systems, HR, Business Administration, or related field

• 5+ years of experience as a Business Analyst in IT, with 3+ years of Workday experience
• Proven experience with one or more Workday modules (e.g., HCM Core, Absence, Time Tracking, Compensation)
• Exposure to other HR technologies
• Experience in managing or coordinating projects (certification a plus)

• Proficiency in business process mapping and tools

• Workday Pro certification(s) or strong Workday configuration skills
• Project management certification (PMP, CAPM, or Agile/Scrum preferred)

• Experience working in a global or multi‑country Workday/HR environment
• Experience with Workday reporting and data analysis (e.g., calculated fields, custom reports)
• Exposure to Workday integrations, EIBs, and/or other HR integrations or middleware