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Customer-Driven Service Desk Tech; Tier 1
Job in
Waukesha, Waukesha County, Wisconsin, 53188, USA
Listed on 2026-07-18
Listing for:
TEKsystems, Inc.
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
TEKsystems, Inc. seeks a customer-focused Service Desk Technician in Waukesha, WI for a contract role. You will provide Tier 1 support via phone, chat, and email, handling password resets and basic troubleshooting with a strong emphasis on customer service.
You’ll work with Windows environments, Active Directory, and a knowledge base to resolve issues quickly while documenting requests and escalating complex problems as needed. Onsite in Wisconsin with benefits for eligible roles.
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