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Entry-Level IT Help Desk Specialist
Job in
Waukesha, Waukesha County, Wisconsin, 53188, USA
Listed on 2026-08-03
Listing for:
Walbec Group
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Walbec Group is seeking an entry-level End User Support Specialist to provide basic level IT support across the organization. You will document incidents, perform initial triage, and escalate complex issues to higher-level teams.
This role supports end users via phone, chat, video, remote access, and in-person assistance. The ideal candidate has an Associates Degree in IT or related experience, basic Windows and Office knowledge, and an eagerness to learn hardware and networking concepts.
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