Risk & Claims Administrator

As a Risk & Claims Administrator, you will act as the centralized resource for claims management, overseeing the full lifecycle of insurance claims while supporting organizational risk control initiatives. You will ensure accuracy, compliance, strong communication, and a positive employee experience while contributing to incident analysis, reporting, and continuous process improvement.

• Claims Intake & Triage
• Serve as the centralized point of contact for Workers’ Compensation, Property, Auto, General Liability, and Professional Liability claims.
• Develop, maintain, and improve standardized processes for claims intake and management.
• Verify insurance coverage and ensure accurate documentation across teams.
• Champion best practices for claims management from intake through resolution.
• File Management & Documentation
• Maintain accurate, compliant, and organized claim files.
• Ensure timely internal and regulatory reporting.
• Track reserves, payments, recoveries, litigation, and claim progression.
• Support brokers with valuations, site data, and employee information.
• Stakeholder Coordination
• Build partnerships with Safety, Finance, People, Supply Chain, brokers, and insurers.
• Develop operational understanding to identify emerging risks and insurance improvements.
• Lead claim review meetings with carriers and brokers.
• Drive timely and effective claim closure.
• Analytics & Reporting
• Produce KPIs including litigation rates, severity, closure times, and lag data.
• Analyze trends and recommend improvements in risk control.
• Prepare loss runs and narratives for renewals and stakeholders.
• Fleet Management Support
• Manage insured and non-insured fleet claims, repairs, approvals, and documentation.
• Support fleet administration including leases, fuel cards, compliance, and safety initiatives.

• 3+ years of experience in risk management and/or claims handling.
• Working knowledge or strong ability to learn property, casualty, auto, and specialty insurance lines.
• Understanding of legal principles related to insurance and claims.
• Experience collaborating across payroll, operations, safety, and related functions.
• Knowledge of KPIs and best practices for risk control and claims management.
• Legally authorized to work in the United States.
• Bachelor’s degree in risk management, finance, business, or related field preferred.
• ARM certification preferred or willingness to pursue.
• Experience in agriculture, life sciences, or data-driven industrial environments preferred.
• Experience working within matrixed teams.
• Claims Management Expertise:
  Applies best practices for accurate, compliant claim handling.
• Risk & Safety Awareness:
  Understands safety reporting, OSHA requirements, and risk control methods.
• Attention to Detail:
  Maintains precise documentation and manages full claim life cycles.
• Organizational
  
  Skills:
  
  Prioritizes and manages multiple claims effectively.
• Communication
  
  Skills:
  
  Communicates clearly with stakeholders across all levels.
• Systems Proficiency:
  Learns new risk systems and uses Microsoft Office effectively.
• Collaboration & Inclusion:
  Works effectively across diverse teams and fosters positive culture.
• Investigative Mindset:
  Asks insightful questions to support incident analysis.
• Professional Judgment:
  Maintains confidentiality, discretion, and strong professional standards.