Mobile Phlebotomist Driver

Responsibilities

• Follows all DOT guidelines when operating a full-size commercial van/Promaster and safely transports staff, supplies, and equipment.
• Travels to other local collection sites as determined by business need.
• Loads/unloads supplies and performs set-up at the mobile site, including technology systems and quality control.
• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Observes donors for reactions, provides reaction care, and assists other staff in handling reactions if needed.
• May provide post-reaction care at mobile drives, including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g., high school nurse, drive coordinator).
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions.
• Recruits and converts donors for automation.
• Rebooks donors for future donation appointments.
• Understands and performs all applicable regulatory and compliance requirements.
• Recognizes when the customer is distressed and responds appropriately with tact.
• Creates a safe environment for donors and staff members.
• Treats donors with customer service excellence, presenting a positive image.
• Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.
• May prepare and pack units for transport.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• Requires evening, weekend, and holiday hours.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

• High School Diploma required.
• GED required.

• 1-3 years relevant people-facing experience preferred.
• Less than 1 year of job-related experience typically required.

• Valid driver’s license with prior driving experience.
• Knowledge of standardized work routines and methods, general facts and information, and/or the use of simple equipment, machines, and materials.
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.
• Basic mathematical aptitude and strong attention to detail.
• Ability to apply judgment to written or oral instructions.
• Ability to organize work to provide productive workflow.
• Flexibility to work independently and with a team.
• Good communication skills, including ability to provide feedback to peers.
• Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and Hema Terra.

• Driver’s license (DL number) valid and in state.
• Valid driver’s license with prior driving experience.

• Vehicle navigation system.
• Personal computer (desktop, laptop, tablet).
• General office equipment (computer, printer, fax, copy machine).
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Screening equipment: lancet, sphygmomanometer (BP cuff), temperature probe, hemoglobin analyzer.
• Phlebotomy collection equipment: blood mixer, Trima.

Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.