Veterinary Financial Coordinator

WVRC Waukesha is looking for a full‑time Financial Coordinator to join our Emergency and Specialty Hospital. This position requires a basic understanding of medical knowledge as explaining treatment plans to clients is fundamental to the job. The ideal candidate is comfortable with client service and has medical knowledge, making it a perfect position for a client service specialist working in a general practice who is looking to work in a specialty environment.

While experience is ideal, we will train the right candidate!

We are looking for an energetic “people person” for our hospital to communicate financial updates to clients and create treatment plans. Our ideal candidate will possess excellent communication skills and the ability to discuss financial obligations with clients, act as a client‑pet advocate, and update various doctors and technicians regarding the client’s financial situation and the client’s goals for the pet’s treatment.

• Joining the health‑care team as the client’s advocate for hospitalized patients.
• Entering all services into the hospital information system (client invoice).
• Preparing updated financial treatment plans and reviewing the financial portion of the doctor’s recommendations with clients.
• Calculating and collecting additional deposits as necessary.
• Assisting Client Care Specialists with processing payment balances due on check‑out.
• Being a point person for insurance claim submission and applications for third‑party lenders (Care Credit, etc.).
• Involvement in the Accounts Receivable process.

• 8 a.m.–5 p.m.
• Mon – Wed and every other weekend, including 4 holidays per year.

• Starting at $18/h, pending Veterinary Medicine experience.

• On‑site Veterinary Social Worker available to employees & clients.
• Extensive training to all new (and existing) employees with our Learning & Development Trainers to advance their skills and career.
• Referral bonuses.
• Being part of a team of elite professionals who prioritize the needs of their patients.

• Minimum of 1 year of customer service experience in a healthcare setting (veterinary experience preferred but not required).
• Minimum of 1 year of accounting experience.
• Ability to work in a collaborative environment.
• Commitment to develop long‑term relationships with colleagues, clients, and community.
• Excellent communication and organizational skills.
• Advocate for patient care.
• Ability to multi‑task and thrive in a fast‑paced environment.

Ethos Veterinary Health is at the forefront of innovation and world‑class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilizes state‑of‑the‑art technology and a scientific, evidence‑based approach to deliver compassionate, unparalleled care and rewarding careers.

Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401(k) with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.