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Social Worker​/Case Worker-Family & Children’s Services Unit

Job in Waukesha, Waukesha County, Wisconsin, 53188, USA
Listing for: (WCA) Wisconsin Counties Association
Full Time position
Listed on 2026-03-12
Job specializations:
  • Social Work
    Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 63086 - 82784 USD Yearly USD 63086.00 82784.00 YEAR
Job Description & How to Apply Below

Social Worker/Case Worker-Family & Children’s Services Unit

Final date to receive applications:

Job Type: County

Job Description

Job Summary

Are you prepared to contribute to a team committed to profoundly impacting the lives of children and families? Dunn County is actively seeking compassionate and motivated individuals to join our endeavor in safeguarding the safety and well-being of the most vulnerable members of our community.

As a Case Worker/Social Worker within our esteemed Family & Children Services division, you’ll assume a pivotal role in delivering crucial support and assistance to those in need. Here at Dunn County, we embrace the strength of community and recognize the significance of mutual support. As a valued member of our team, you’ll have the opportunity to make a meaningful and enduring difference in the lives of those who require it most, all within a nurturing and collaborative atmosphere.

As a vital member of our team, some duties will include providing a variety of assessment, screening, options counseling, referral services, investigate, case management and coordination of social support services to consumers depending upon section/program assignments.

Pay

Pay is dependent upon qualifications. The salary range for those meeting Case Worker requirements is $28.41 to $37.24 per hour, with anticipated starting pay between $28.41 and $30.62. The salary range for those meeting Social Worker requirements is $63,086 to $82,784 annually, with anticipated starting pay between $63,086 and $68,011 annually.

Primary Responsibilities
  • Provides assistance over the phone or in person to the public during all business hours. This assistance may be answering questions about the community and/or county programs, assistance in accessing supports to meet basic needs, addressing concerns and frustrations with service delivery and processes, providing linkage to resources and services, and facilitation and support through emotional and traumatic situations.
  • Receives phone, in-person or electronic reports, referrals and requests for services and resources.
  • Makes consumer referrals; maintains contact with other agencies/organizations; coordinates services with a variety of providers and family members.
  • Completes accurate and timely record keeping including case notes, assessments, treatment plans, crisis plans, court recommendations, and billing activities.
  • Attends staff training and other meetings as required.
  • Completes responsibilities within statutory or administrative rule timelines and meets any monthly productivity documentation or billing goals.
  • Other duties as assigned.
Section/Area Specific Functions Family & Children’s Services
  • Receives reports of child abuse and neglect and conducts initial assessment.
  • Conducts juvenile court intake conferences and makes child custody decisions.
  • Provides service facilitation and compliance monitoring aimed at protecting child and community safety through voluntary and court-ordered interventions.
  • Certifies Kinship providers and licenses foster homes.
  • Provides information and testifies in court proceedings as necessary.
  • Provides after-hours on-call child protective service and juvenile intake coverage.
Aging & Disability Resources
  • Provides long-term care options counseling to older adults and individuals with disabilities.
  • Assists consumers in understanding and applying for a variety of public and private benefits, including Medicaid, Medicare, Social Security, and other financial assistance programs.
  • Conducts functional screens to determine eligibility for publicly funded long-term care services and supports.
  • Offers accurate, unbiased information and referral services regarding housing, transportation, health services, and other community resources.
  • Maintains thorough documentation of all client interactions and case activities in accordance with agency policies and state guidelines.
  • Collaborates with internal team members and community partners to ensure coordinated and person-centered service delivery.
  • Participates in community outreach and education efforts to increase public awareness of ADRC services and support available to individuals and families.
  • Participates in…
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