Pretrial Case Manager - Waukesha

Wisconsin Community Services is an Equal Opportunity Employer (M/F/Disability/Vet).

Job Code: 2026-BHS-024

Location:

Waukesha Department:
Conditional Release FT/PT Status:
Full Time

Salary Range: $40,000 - $43,000

This position provides pretrial case management for people with pending criminal charges for the Circuit Courts of Waukesha County and requires independent judgement and decision-making ability in the course of their work to develop supervision plans and determine interventions. It requires a bachelor’s degree, and case managers must be certified Pretrial Professionals by the National Association of Pretrial Service Agencies within 6 months of hire.

The case managers independently evaluate results of risk assessments to determine individualized supervision plans and appropriate interventions and resources. While providing supervision and support in daily meetings, the case managers must make independent decisions to coordinate resources to address the unique needs of individuals served. The case managers must produce reports and prepare their professional recommendations to the court official, defense attorneys, and assigned attorneys from the District Attorney’s office, which the courts rely on to make official decisions specific to bail and release.

Case managers must function independently in their work with people served by the program.

• Adhere to Pretrial Standards and Evidence-Based Practices established by NAPSA, funders, and the organization, using professional judgment to ensure program fidelity.
• Evaluate and monitor court-ordered bail conditions, providing guidance and supervision based on individual risk assessment and professional discretion.
• Independently manage assigned caseloads, including conducting intakes, developing individualized case plans, monitoring compliance, and determining appropriate interventions and referrals to treatment or community resources.
• Attend team meetings to help shape program practices, and participate in policy and workflow decisions, sharing key input and experiences.
• Support new employees with training and shadowing during their 90-day training period.
• Support individuals in preparing for court hearings to reduce failure-to-appear risk, using professional judgment to determine intervention strategies.
• Immediately address all violations of bail and supervision and prepare professional reports, court letters, and recommendations that directly influence judicial decisions, including responses to violations of bail or supervision conditions.
• Conduct and interpret alcohol and drug screening results, determining follow-up actions, documenting findings, and preparing reports for the court and relevant stakeholders.
• Maintain comprehensive case records, including evaluative documentation, risk analysis and updates to the case plan based on independent evaluation of progress, and professional recommendations, ensuring accurate and timely reporting in AWARDS and hard files.
• Coordinate with the Electronic Monitoring services and staff and ensure routine check ins for inspection of the bracelet, and payment of fees, including addressing outstanding fees owed by people served.
• Attend Victim Impact Panels for people pending Operating While Intoxicated charges, at least once per year

Required Qualifications

• Bachelor’s degree in criminal justice, Social Work, or related field.
• Experience working with individuals experiencing mental health and/or substance use disorders.
• Prior experience in a case management role and ability to function independently, use professional discretion, and work as a team.
• Experience working with Community Based Organizations, and referrals and follow up to meet the needs of people served.
• Ability to collaborate with judges, attorneys, treatment providers, community organizations. As well as WCS staff, program managers and leadership, and other partners.
• Valid driver’s license, automobile, and insurance sufficient to meet agency requirements.
• Successful completion of employment background check, references, and other pre-employment requirements