Recovery Associate

Dedicated Computing is an original design manufacturer (ODM) of proprietary, highly engineered computing systems for blue chip original equipment manufacturer (OEM) customers in healthcare, life sciences, training & simulation, and industrial markets.

Dedicated Computing is a global technology company committed to solving the business problems of our customers through the design, development, and deployment of innovative technology solutions.

POWERING THE WORLD’S MOST IMPORTANT DEVICES.

Our customers are building devices that save lives, train people to save lives or improve the lives of others. Dedicated Computing’s products and services are at the core of those devices, powering complex calculation engines, providing near instant access to and serving vast amounts of data, and making sure those devices are secure, supported, and working properly.

Dedicated Computing’s systems are integrated hardware and software platforms that are optimized to meet the specific computational and performance needs of OEM applications. These systems are preconfigured with network connectivity and onboard diagnostics to enable a range of managed services capabilities.

Dedicated Computing is ISO 13485:2016 and ISO 9001:2015 certified.

The systems and solutions we build are POWERING our customers’ products. We work with many of THE WORLD’S leading companies. Our customers make some of the MOST IMPORTANT products in industries such as healthcare, life sciences, training & simulation, and industrial. Connectivity is changing the world – our customers’ products will need to function in the industrial Internet of Things as secure connected DEVICES.

Values are the foundation of our culture, simply put, these values bring out the best in us.

• Integrity
• Respect
• Teamwork
• Ownership
• EVOLVE
• Fun

Accurately perform various return materials authorization (RMA) transactions in Syteline and the physical movement of product and its paperwork. The team member will demonstrate a contribution to the growth of a team environment and will be expected to meet all responsibilities listed below in a quality and professional manner.

include the following. Other duties may be assigned.

• Physically identify, sort, label and prepare to ship or receive in a timely manner.
• Obtain return materials authorization numbers from vendors and do follow up calls by phone, fax, or e-mail.
• Match, prepare and transact credit memos.
• Ensure all products identified on the purchase order or return materials authorization have been included.
• Prepare reports and spreadsheets as requested using Word and Excel software programs.
• Properly maintain organization and cleanliness of the Recovery area.
• Data Entry in Syteline to ship, receive and transfer inventory.
• Maintain files.

• Willingness to be flexible to move to different parts of the materials environment or organization to assist areas in need of additional resources.
• Ability to work well with a diverse group of co-workers, assist in training of other members and promote a strong team effort to ensure timely and efficient completion of customer requirements.

Required:

• High School Diploma or GED.
• Knowledge in Microsoft Word & Excel.
• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
• Adequate phone and general office/warehouse abilities.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a…