General Manager

Overview

The General Manager reports directly to the Waunakee Utilities Commission (“Commission”) and is responsible for all aspects of the operation and management of Waunakee Utilities which includes electric, water, sewer, and administrative staff. The seven member Commission consists of five citizens-at-large and two Village Board members, all appointed by the Village President.

The General Manager shall have a strong commitment to serve the Utility and its customers, good leadership qualities, the ability to supervise, and a willingness to assume significant assignments and responsibilities in administering activities of the Utility. The General Manager shall promote a good working relationship with Utility staff, and between the Utility and other Village departments. The General Manager must have exceptional communication and interpersonal skills.

The General Manager will manage all aspects of Utility operations to ensure accuracy, proper resources, and quality utility services to customers.

Work performed is expected to align with the Utility’s strategic goals, including operating the system reliability and efficiently, producing exceptional customer service and employee satisfaction, promoting environmental responsibility, and establishing safety as the top priority.

• Manage all aspects of Waunakee Utilities operations (electric, water, sewer, and administrative staff) to ensure accurate resources and quality utility services to customers.
• Provide strong leadership, supervise staff, and assume significant assignments in administering Utility activities.
• Promote a good working relationship with Utility staff and between the Utility and other Village departments.
• Demonstrate exceptional communication and interpersonal skills in interactions with customers, staff, and stakeholders.
• Align work with the Utility’s strategic goals, emphasizing reliability, customer service, employee satisfaction, environmental responsibility, and safety as a top priority.

The General Manager shall have a strong commitment to serve the Utility and its customers, good leadership qualities, the ability to supervise, and a willingness to assume significant assignments and responsibilities in administering activities of the Utility. The Commission consists of seven members (five citizens-at-large and two Village Board members) appointed by the Village President. The position requires ability to supervise, exceptional communication and interpersonal skills, and a readiness to promote cross-department collaboration.

Additional details about this position and information on how to apply can be found at