Front Office Coordinator

Position Summary

We are seeking an Office Coordinator who will serve as the first point of contact for our customers. This role combines customer service, retail support, and administrative tasks, while also supporting our sales team with estimates and order entry.

Title:

Front Office Coordinator
Company:
Trending Now Promotions

Location:

Waunakee, WI

Employment Type:

Full-time
Salary: $20.00 - $22.00 hourly

• Greet walk-in customers and answer incoming phone calls with professionalism
• Provide excellent customer service and assist retail customers in-store
• Support the sales team by typing estimates in Quick Books and entering work orders
• Assist with product research and presentations using promotional product software
• Accurately process purchases, returns, and handle cash/credit transactions
• Price and stock retail merchandise; communicate inventory needs
• Maintain a clean, organized, and visually appealing showroom and retail space
• Perform general administrative tasks and support special projects as needed.

• Strong customer service and communication skills
• Highly organized and able to multitask in a fast-paced environment
• Self-starter with the ability to follow processes and work independently
• Proficient in Microsoft Word, Excel, and Outlook
• Comfortable typing and working on a computer for extended periods
• Attention to detail and accuracy

• Previous administrative assistant or customer service experience
• Experience with Quick Books or similar systems
• Retail or showroom experience
• Valid driver’s license (preferred)

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

This position offers the opportunity to work in a collaborative, team-focused environment with a variety of responsibilities throughout the day.

Trending Now Promotions is an Equal Opportunity Employer. Employment is at-will.