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Patient & Service Recovery Specialist

Job in Waupun, Dodge County, Wisconsin, 53963, USA
Listing for: SSM Health
Full Time position
Listed on 2026-10-06
Job specializations:
  • Healthcare
    Healthcare Administration, Patient/Health Advocate
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience & Service Recovery Specialist

SSM Health in Wisconsin seeks a Patient Experience & Service Recovery Advisor to champion exceptional care by analyzing feedback, coaching teams, and guiding improvement initiatives across the system. You will partner with leaders to manage complaints, drive service recovery best practices, and promote a culture where patients feel heard and valued.

This hybrid role requires at least three days onsite weekly, with occasional travel to other Wisconsin ministries, and a strong focus on

This is a genuine position to take on the Patient Experience & Service Recovery Specialist role at SSM Health.

We would love to welcome a new Patient Experience & Service Recovery Specialist to our group in Waupun, WI, United States.

For the Patient Experience & Service Recovery Specialist position at SSM Health, we are reviewing applications now.

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