Production Technology & Process Specialist

Production Technology & Process Specialist

The Production Technology & Process Specialist contributes to the success of Eagle Flexible Packaging (“Eagle”) by serving as the company’s subject-matter expert for one assigned production discipline:
Printing Press, Slitting, Lamination, or Pouching. One specialist is intended for each production department. The role serves both Batavia, IL, and Waupun, WI, as a single-enterprise resource, combining hands‑on equipment expertise, process engineering, training development, and continuous improvement leadership.

Working closely with the Owner, COO, department leads, production leadership, equipment manufacturers, and suppliers, this position captures critical equipment knowledge and turns it into repeatable operating standards. The specialist identifies and tests improvements in automation, speed, efficiency, quality, workflow, and internal material movement while helping operators and support personnel build the skills required for consistent performance.

Primary Duties and Responsibilities:

• Serve as Eagle’s primary technical subject-matter expert for the assigned production department and its related equipment, tooling, controls, and processes.
• Partner with the Owner and COO to capture, organize, and transfer detailed knowledge of equipment capabilities, operating characteristics, common failure modes, setup practices, and troubleshooting methods.
• Maintain current knowledge of existing equipment and develop practical recommendations for maximizing reliability, capability, and useful life.
• Provide hands‑on technical support for complex process, equipment, setup, and quality issues that exceed normal frontline troubleshooting.
• Work with the owner and COO to identify, evaluate, prioritize, test, and implement improvements involving automation, operating speed, throughput, labor efficiency, waste reduction, quality, changeover time, and equipment reliability.
• Use structured trials and data to validate proposed equipment settings, materials, tooling, controls, or process changes before standardization.
• Initiate and lead technical discussions with equipment manufacturers, suppliers, integrators, and other outside experts to resolve problems and advance improvement opportunities.
• Evaluate emerging production technologies and recommend applications that support Eagle’s operating and growth objectives.
• Support equipment specification, factory acceptance testing, installation, startup, commissioning, and performance validation when applicable.
• Partner with department leads to define consistent training expectations and qualification standards for operators and production support roles across both locations.
• Own the creation, revision, and control of training documents, standard work, setup standards, troubleshooting guides, SOPs, skills assessments, and operator‑certification materials for the assigned department.
• Translate technical equipment knowledge into clear, practical, floor-level instruction that can be taught and consistently applied.
• Train and coach department leads, trainers, operators, and support personnel; verify that learning is demonstrated through observation and performance‑based certification.
• Help ensure that process changes are reflected promptly in controlled documentation and reinforced through retraining when required.
• Work with production leadership to improve departmental workflows, scheduling interfaces, work‑in‑process movement, material presentation, handoffs, and internal supply‑chain efficiency.
• Promote common operating practices and shared learning between Batavia and Waupun while recognizing legitimate equipment or product differences.
• Analyze recurring constraints, losses, defects, downtime, and bottlenecks; help establish…