COBRA Inventory Manager

This position is Onsite. Our office is located at 115 W WAUSAU AVE, WAUSAU Wisconsin.

UMR, United Healthcare's third-party administrator (TPA) solution, is the nation's largest TPA. When you work with UMR
, what you do matters. It's that simple . . and it's that rewarding.

In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.

Regardless of your role at UMR
, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career.

As a COBRA Inventory Manager
, you'll be a key part of a team that helps ensure members receive timely communications, accurate billing, and seamless account support. If you enjoy staying organized, working with details, and making a difference behind the scenes, this role offers a great opportunity to build valuable administrative and operations experience.

This is a great opportunity for someone who is detail-oriented, organized, and enjoys a mix of administrative, operational, and customer support work. You'll gain experience in benefits administration, learn a variety of business systems, and be part of a collaborative team that plays an essential role in supporting customers and business operations every day.

What are the reasons to consider working for United Health Group? Put it all together - a highly competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

• 18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement - up to $5,250 per calendar year for job-related coursework
• Adoption Assistance Plan
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: (Use the "Apply for this Job" box below)./

This position is full-time (40 hours/week) Monday
- Friday. Employees are required to have the flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:00pm CST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 115 W. Wausau Ave., Wausau, WI 54401.

We offer weeks of paid on the job / shadow training. The hours during training will be 7:00am - 5:00pm CST, Monday
- Friday. Duration of the training is based on the individual candidate and their needs. More details on the training will be discussed further during the interview process by the hiring manager.

• Manage incoming and outgoing customer communications, including mail, email, fax, and system-generated notices.
• Process payments, account transactions, and electronic files to support accurate and timely COBRA administration.
• Prepare, scan, index, and maintain documents to ensure records are organized and accessible.
• Monitor shared inboxes and communication channels, ensuring inquiries are routed and addressed promptly.
• Support payment reconciliation activities, including cash posting and balancing daily transactions.
• Maintain spreadsheets, databases, and operational records to support reporting, audits, and process improvements.
• Collaborate with team members across departments to ensure a positive customer experience and efficient operations.
• Help keep the team running smoothly by supporting inventory management and special projects…