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Customer Care Advocate II - Order & Solutions Expert

Job in Town of Wausau, Wausau, Marathon County, Wisconsin, 54401, USA
Listing for: Marathon Electric, LLC
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 55000 USD Yearly USD 42000.00 55000.00 YEAR
Job Description & How to Apply Below
Location: Town of Wausau

Marathon Electric, LLC is seeking a Customer Care Advocate II for its on-site team in Wausau, WI. You will serve as the primary contact for orders, quotes, product questions, and a wide range of customer inquiries, delivering a seamless experience through knowledge, ownership, and responsiveness.

You will work with cross-functional partners and use MCS eBusiness tools to process transactions, resolve issues, and support growth by providing proactive, customer-centric solutions.

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