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Customer Experience Specialist – Banking Support

Job in Town of Wausau, Wausau, Marathon County, Wisconsin, 54401, USA
Listing for: IncredibleBank
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Call Center / Support
Job Description & How to Apply Below
Location: Town of Wausau

Incredible Bank is hiring a Customer Support Specialist (Call Center) for our Wausau, WI location. This full-time, on-site role supports customers by phone and email, acts as a customer ambassador, and helps ensure an Incredible Customer Experience.

The ideal candidate will be skilled in communication, service, and product knowledge across online banking tools. The position reports to the Customer Experience Center Manager and requires 40 hours per week, with a schedule Monday–Friday.

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