Parts & Service Support Specialist
Job in
Town of Wausau, Wausau, Marathon County, Wisconsin, 54401, USA
Listed on 2026-08-23
Listing for:
Rocket Industrial
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Rocket Industrial is seeking a Customer Service Specialist in Wausau, WI to support the parts division of the Service Department. You will provide fast, friendly customer support by phone and email, troubleshoot issues, and promote and process replacement part orders.
The role also involves assisting technicians, managing ERP inventory and pricing, and handling invoicing, returns, and workflow support to keep service operations efficient. Day shift, full-time, with a 4-year degree preferred.
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