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Customer Experience Coordinator
Job in
Wausau, Marathon County, Wisconsin, 54401, USA
Listed on 2026-10-01
Listing for:
Mr. Rooter
Full Time
position Listed on 2026-10-01
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Dispatcher And Operations Leader Opportunity
We're growing—and we're looking for someone who wants more than "just answering phones."
This role is the starting point to become a Dispatcher and operations leader inside our company.
If you're organized, people-focused, and want a career path, keep reading.
What You'll Do
- Answer incoming calls and schedule service appointments
- Create a great first impression for every customer
- Support technicians in the field with scheduling and communication
- Learn how to manage daily routes and job flow
What You'll Learn (This is the hook)
- Dispatching and technician routing
- How to manage a daily service schedule
- How to improve efficiency and revenue
- How a growing service business operates
What We're Looking For
- Strong communication skills (you're confident on the phone)
- Organized and detail-oriented
- Comfortable using technology (we will train you)
- Positive attitude and coachable
What Success Looks Like
- Booking calls efficiently
- Keeping the schedule organized and flowing
- Supporting technicians so they can perform at a high level
- Delivering a great customer experience
Pay & Growth
- $20–$24/hour (based on experience)
- Performance bonuses available
- Promotion to Dispatcher within 6–12 months for top performers
If you want a role where you can grow into leadership and be part of building something—apply today.
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