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MSP Engineer; L3

Job in Wausau, Marathon County, Wisconsin, 54401, USA
Listing for: PeopleSharp LLC
Full Time position
Listed on 2026-06-02
Job specializations:
  • Engineering
    Systems Engineer, Cybersecurity
Job Description & How to Apply Below
Position: MSP Engineer (L3)
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central Wisconsin, is looking for an MSP Engineer (L3) to design, implement, and support modern infrastructure solutions.

This is a hands-on, senior-level role where you'll take ownership of client environments, lead projects, and serve as a key escalation point for advanced technical challenges. This is an in-person role based in Wausau, Wisconsin

What You'll Get:
  • Competitive salary
  • Health, dental, and vision benefits
  • 401(k) + PTO
  • Performance-based incentives
  • Ongoing training and support
  • A collaborative, team-oriented culture with a variety of technical challenges
What You'll Do
  • Design, deploy, support, and continuously improve client infrastructure across networking, servers, and cloud environments
  • Work with technologies including firewalls, switches, wireless, VPNs, physical/virtual servers, Azure, and Microsoft 365
  • Act as a senior escalation point, resolving complex issues and performing root-cause analysis
  • Lead client-facing projects such as migrations, upgrades, refreshes, and new implementations
  • Define and document infrastructure standards, architectures, and major configuration changes
  • Collaborate with clients and internal teams on technical planning and long-term roadmaps
  • Mentor junior engineers and contribute to overall team growth
What You Bring
  • 2-5 years of experience in a similar technical role (MSP experience preferred)
  • Strong networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, switching)
  • Hands-on experience with firewalls, VPNs, and network security appliances
  • Experience supporting Windows Server and virtualization platforms (VMware and/or Hyper-V)
  • Proven experience with Azure and Microsoft 365, including hybrid environments
  • Ability to troubleshoot complex issues independentlyand communicate clearly with clients
  • Comfort working in a fast-paced, client-facing MSP environment
  • Willingness to participate in an on-call rotation
Nice to Have
  • Infrastructure or cloud certifications
  • Experience with hybrid identity solutions
Why This Role Stands Out
  • Work across diverse client environments-no two days are the same
  • Take real ownership of projects and technical decisions
  • Be a key technical leader within a growing MSP
Ready to Apply?

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