Commercial Banking Administrator

Commercial Banking Administrator - Full-Time (40 Hrs/Wk)

Location:

327 North 17th Avenue, Wausau, WI, 54401, United States
Employee Type: FT Regular Exempt

We know what you're thinking. "What kind of name is Incredible Bank?"

Well, we're glad you asked.

With a name like Incredible Bank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible.

At Incredible Bank, we're all about ICE. What's ICE? ICE stands for Incredible Customer Experience

TM (that's right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each other, and how we continuously strive to build on our model of customer‑focused banking. Our core values have been in place for more than 50 years and continue to influence every aspect of our operation today.

So - how can you help us live up to our name?

We are eager to discuss the prospect of you joining our team as our next incredible team member!

This position allows you to partner with other team members and key stakeholders to provide Incredible Customer Experiences of your own! Duties and responsibilities may include:

• Prepare comprehensive business loan documentation in strict adherence to the Bank's policies, procedures, and all relevant compliance regulations.
• Possess a deep understanding of highly complex commercial loan products and documentation, encompassing the entire process from loan application receipt to the preparation of closing loan documents, funding, and integration into the core bank system.
• Serves as a subject matter expert on intricate commercial loan transactions, including commercial real estate, multi‑product transactions, multi‑entity transactions, consumer loans, and special lending requests.
• Serves as mentor, addressing complex inquiries from various business partners and external vendors related to pertinent borrower, property/collateral, and documentation information.
• Prepares executed loan packets for booking and coordinates with Loan Servicing to ensure booking occurs within three business days of document signing.
• Coordinate loan transactions with third parties including appraisers, title companies, real estate agents, and others.
• Serves as the primary or secondary contact for business customers, addressing inquiries related to loan history, payment applications, transfers, stop payments, wires, and more.
• Attend and assist with loan closings and customer calls as needed.
• Coordinate with the Credit Department to ensure the timely and efficient underwriting of new loan requests, renewals, and modifications.
• Review loan presentations for accuracy, ensuring all compliance requirements are met before releasing final loan documents.
• Maintain Business Banking Officers' loan production, fee income, pipeline, and call or referral reports via the Bank's CRM.
• Monitors, documents, and authenticates information that pertains to the Special Asset/Collection Department including garnishments, litigation, legal fees, and other real estate (ORE) expenses for Consumer, Commercial, and SBA workout portfolios to remain in compliance with any bankruptcy or workout situation.
• Assemble and submit accurate legal files to attorneys. Maintain legal correspondence between lender, customer, and attorney to include foreclosure, forbearance, and replevin for Consumer, Commercial, and SBA workout portfolios.
• Obtain required collateral insurance documentation on assigned workout portfolio and prepare/mail all Notice of Intent (NOI), Notice of Default (NOD), or bankruptcy loan extensions.

This is a regular full‑time salaried exempt position, averaging approximately 40 hours/week. Schedule may vary between the hours of 8:00 am to 5:30 pm CST Monday through Friday.

This position will work on‑site at our Incredible Bank branch location on 17th Avenue in Wausau, WI.

You do what is right over what is easy. You don't settle…