Financial Services Representative

Job Overview

World Finance, a Top Workplace in the USA, is hiring a Financial Services Representative to guide customers on their financial journey and support branch operations.

• Assist the Branch Manager in operating the branch efficiently and maximizing growth.
• Provide excellent customer service, including answering questions, offering product guidance, and maintaining strong customer relationships.
• Process loan applications, prepare loan documents, and execute loan closings.
• Take and process payments, balance the cash drawer daily, and complete daily branch bank deposits.
• Call approved and unmade applications to close loans daily and send accurate credit denial letters within 30 days of application.
• Support community initiatives such as building tax clientele and providing tax services.
• Pay branch expenses as instructed by the Branch Manager.

• High school diploma or equivalent; college degree an advantage.
• Basic computer skills and ability to use branch software and electronic banking systems.
• Valid driver’s license and reliable transportation for bank deposits.
• Strong organizational, communication, and customer service skills.
• Self‑confident, compassionate, and team‑orientated with a willingness to embrace new ideas.
• Hourly pay range: $15 - $19.

• Health, dental, vision, and life insurance for full‑time team members starting after 30 days.
• Paid holidays, vacation time, and a 401(k) plan with company match.
• Paid volunteer hours each year.
• Opportunities for internal growth – 80% of Financial Services Reps are promoted to management annually.

• Frequently stationary with occasional climbing, kneeling, bending, and lifting up to 5 lbs.
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast‑paced environment with shifting priorities and tight deadlines.
• May require occasional local travel and extended hours, evenings, or weekends.

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.