Deposit Operations Analyst - Full Time (40 Hrs​/Wk

Deposit Operations Analyst - Full Time (40 Hrs/Wk)

Location: 327 North 17th Avenue, Wausau, WI, 54401, United States

Employee Type: FT Regular Non-Exempt

Name: brittney bierman

Email:

We know what you're thinking.  What kind of name is Incredible Bank?

Well, we're glad you asked.

With a name like Incredible Bank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible.

At Incredible Bank, we're all about ICE. What's ICE? ICE stands for Incredible Customer Experience TM (that's right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each other, and how we continuously strive to build on our model of customer-focused banking.

Our core values have been in place for more than 50 years and continue to influence every aspect of our operation today.

So - how can you help us live up to our name?

We are eager to discuss the prospect of you joining our team as our next incredible team member!

This position allows you to partner with other team members and key stakeholders to provide Incredible Customer Experiences of your own!

Duties and responsibilities may include:

• Perform deposit-related transaction processing, reviews, and reconciliations with a high degree of accuracy and attention to detail to maintain financial integrity, reduce errors, and maintain compliance with regulatory and internal standards.
• Apply established procedures to review and resolve daily unposted and overdraft exceptions to ensure timely transaction posting, minimize customer impact, and maintain accurate account balances.
• Perform deposit account maintenance as requested or required to keep customer account information accurate, up to date, and properly reflected in transaction activity and reporting.
• Review key fields on all new consumer and business accounts, as well as changes to existing deposit accounts, verifying accuracy against source documentation provided by customers or internal partners to ensure data integrity, regulatory compliance, and reliable account information that supports customer trust and sound operations.
• Serve as the subject matter expert for Power-of-Attorney and Trust documentation related to deposit accounts by providing clear, accurate guidance to colleagues ensuring proper application of legal and regulatory requirements. This supports consistent handling of complex account ownership structures and reduces risk of error or non compliance.
• Independently coordinate and perform all aspects of the income tax reporting cycle, including customer and Internal Revenue Service reporting requirements, with a focus on accurate state-specific setup and maintenance. This ensures compliance with diverse state regulations and supports the integrity and accuracy of tax reporting processes.
• Coordinate the closure and transfer of unclaimed funds and property to state treasurers in accordance with state escheatment statutes to maintain full legal compliance, minimizing institutional risk, and preserving accurate financial records.
• Review and file Currency Transaction Reports (CTRs) with the Financial Crimes Enforcement Network to support anti-money laundering efforts, ensure regulatory compliance, and help detect and prevent suspicious financial activity.
• Process incoming ACH returns, pre-notice entries, Notifications of Change (NOCs), wires, debit card transactions, and other electronic funds transfers in accordance with bank policy and regulatory requirements.
• Process outgoing ACH files in alignment with ACH policy and procedures to deliver proper file transmission.
• Input and initiate outgoing wire transfer requests in accordance with Bank Wire Transfer Policy and established procedures.
• Support consumer digital banking services, including Online and Mobile Banking, Bill Pay, Zelle, Mobile Deposit, eStatements, Bank-to-Bank transfers by assisting…