Account Services Analyst

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Account Services Analyst (2382085)

Job Number: 2382085

This position is Onsite. Our office is located at 115 W Wausau Ave, Wausau, 54401

UMR, United Healthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR
, what you do matters. It's that simple . . and it's that rewarding.

In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.

Regardless of your role at UMR
, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career.

Put it all together - a highly competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. At United Health Group, we recognize that great work happens when talented people come together.

This role offers the unique advantage of being fully onsite at our 115 W Wausau Ave, Wausau, WI 54401 providing unparalleled opportunities for collaboration, innovation, mentorship, and relationship building. Working side-by-side with colleagues and business partners allows for faster problem solving, stronger team connections, and greater visibility across the organization.

Some of our offerings include:

• 18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Onsite fitness center
• Education Reimbursement - up to $5,250 per calendar year for job-related coursework
• Adoption Assistance Plan
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:
  Health insurance plans | United Healthcare

The Account Service Analyst performs employer benefit plan design coding to assigned accounts, including, but not limited to: structure building and revisions, and researching and resolving structure issues.

This position is full-time (40 hours / week), Monday
- Friday. Employees are required to work during our normal business hours of 7:00am - 3:30pm CST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 115 W Wausau Ave, Wausau, WI 54401.

• Manage monthly releases, including testing and supporting requests, for EOB (Explanation of benefits) customization and making basic programming changes
• Reviews incoming mailing requests to determine timelines for front-end, print, quality and inserting
• Communicates and negotiates revised timelines with requester
• Determines appropriate template and completes print set-up
• Performs final review of front-end print set-up for accuracy and adherence to job specifications
• Makes recommendations for workflow process improvements, reduction of rework and related expense
• Analyzes new on-going print requests for automation potential
• Supports creation and implementation of new or revised…