Business Technology Manager - Full Time (40 Hrs​/Wk

Contact information

• Employee Type FT Regular Exempt

• Name Brittney Bierman

We know what you're thinking. "What kind of name is Incredible Bank?"

Well, we're glad you asked.

With a name like Incredible Bank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible.

At Incredible Bank, we're all about ICE. What's ICE? ICE stands for Incredible Customer Experience TM (that's right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each other, and how we continuously strive to build on our model of customer-focused banking.

Our core values have been in place for more than 50 years and continue to influence every aspect of our operation today.

So - how can you help us live up to our name?

We are eager to discuss the prospect of you joining our team as our next incredible team member!

This position allows you to partner with other team members and key stakeholders to provide Incredible Customer Experiences of your own!

Duties and responsibilities may include:

• The Business Technology Manager is a strategic leader responsible for overseeing the Bank’s enterprise applications, business systems, and technology initiatives. This role aligns technology strategy with business objectives to drive innovation, operational efficiency, scalability, security, and an exceptional customer experience.
• Develop and execute enterprise technology strategies that align with the Bank’s business objectives, ensuring technology investments drive growth, operational efficiency, and long-term organizational success.
• Lead the management, support, maintenance, development, and security of the Bank’s applications, systems, and technology infrastructure to provide reliable secure, and uninterrupted business operations.
• Maintain compliance with applicable regulatory requirements, industry standards, and internal policies to protect the Bank from operational, regulatory, and reputational risk.
• Foster a culture of innovation by identifying, evaluating, and leveraging emerging technologies that improve operational effectiveness, enhance customer experiences, and strengthen the Bank’s competitive position.
• Monitor evolving regulatory requirements, industry trends, and leading practices in technology and information security to support effective governance, risk management, and strategic decision-making.
• Support the development of standardized, scalable, and customer-centric applications that improve consistency, drive business outcomes, and elevate the user experience.
• Oversee the ongoing assessment and optimization of applications and technology platforms to maintain system performance, security, reliability, and superior customer experience.
• Develop and monitor key performance metrics for applications and technology platforms to measure effectiveness, identify improvement opportunities, and support data-driven decision making.
• Lead the development and ongoing maturation of the Bank’s data governance framework to promote data integrity, consistency, security, and regulatory compliance.
• Champion structured change management practices and standards to facilitate adoption, minimize business disruption, and drive successful technology implementations.
• Lead cross-functional technology initiatives and projects, delivering solutions that advance strategic priorities, improve operational performance, and create business value.
• Partner with auditors, examiners, and regulatory agencies during technology-related audits and examinations, fostering strong relationships and maintaining a culture of compliance.
• Build, develop, and inspire a high-performing Business Technology team by attracting top talent, fostering engagement, and providing coaching and development opportunities that strengthen organizational capabilities.
• Provide ongoing leadership, direction, and performance management for…