Manager - Project Management Office

Job Title: Manager
-Project Management Office (PMO)

Reports to: Sales Director, Equipment and Engineered Solutions

Job Summary

The Manager of the Project Management Office (PMO) will lead the project management team in delivering capital equipment integration projects across the U.S. and Canada. This role provides leadership and oversight of multi-vendor projects, ensures compliance with safety and quality standards, and fosters collaboration across internal teams and international vendors. The PMO Manager will set project management strategy, mentor team members, and drive operational excellence through structure, persistence, and cross-cultural communication.

Supervisory Responsibilities

• Provide strong leadership, setting a positive example and fostering a collaborative work environment.
• Manage and develop a team of project managers and technical coordinators, providing feedback, coaching, and guidance to support their growth and success.
• Set goals, plan work, and allocate tasks to ensure efficient utilization of resources and alignment with organizational objectives.
• Maintain open and effective communication channels within the team and with other stakeholders.
• Monitor team performance, provide timely feedback, and address performance issues as needed.
• Identify training and development needs and support the professional growth of team members.
• Resolve conflicts and make informed decisions to drive success.
• Ensure compliance with company policies and regulations

Essential Duties

• Develop and implement standardized project management methodologies tailored to capital equipment integration.
• Lead planning and execution of multi-vendor integration projects from procurement through commissioning.
• Establish and enforce protocols for Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
• Manage project timelines, budgets, and resource allocation across engineering, installation, and service teams.
• Oversee risk management, change control, and escalation processes.
• Serve as the primary liaison between internal teams and international equipment vendors, navigating technical documentation, language barriers, and logistics.
• Facilitate effective communication across time zones and cultural contexts.
• Promote a culture of accountability, continuous improvement, and cross-functional collaboration within the PMO.
• Support project planning with knowledge of international shipping, customs, tariffs, and trade compliance.
• Collaborate with supply chain and finance teams to mitigate delays and cost overruns.
• Implement and maintain project tracking systems and dashboards, providing executive-level reporting on project health, risks, and outcomes.

Required Skills and Abilities

• Strong leadership and management skills with the ability to mentor and develop teams.
• Excellent communication and negotiation skills across diverse cultures and time zones.
• Ability to plan, organize, and oversee multiple projects simultaneously.
• Knowledge of FAT/SAT protocols, commissioning practices, and regulatory standards.
• Familiarity with international trade compliance, tariffs, and shipping documentation.
• Proficiency in project management software (MS Project, Smartsheet, ERP systems).
• Analytical, problem-solving, and decision-making skills.
• Commitment to safety, compliance, and customer satisfaction

Education and Experience

• Knowledge of engineering principles and project management competencies normally acquired through the completion of a Bachelor's degree in Mechanical, Electrical, or Industrial Engineering and/or equivalent work experience.
• Master's degree preferred.
• PMP or equivalent certification strongly preferred.
• 7+ years of project management experience preferably in capital equipment, automation, or industrial integration
• Experience managing international vendor relationships and cross-border logistics.
• Prior leadership experience in a project management or technical integration environment.

Physical Requirements

• Ability to stand, walk, and move around for extended periods of time.
• Capability to lift and carry objects of various weights up to 50 pounds occasionally.
• Proficiency in using hands, fingers, and arms for tasks such as typing and writing.
• Sufficient visual acuity to read documents and recognize details at close and distant ranges.
• Ability to hear and understand verbal communication.
• Flexibility to bend, stoop, and reach low or high objects.
• Ability to perform physically demanding tasks, such as lifting, pushing, pulling, or carrying heavy objects.
• Adaptability to work in varying environmental conditions, such as temperature extremes, noise, dust, or fumes, depending on the nature of the job.
• Willingness to adhere to safety protocols and wear protective gear, including helmets, goggles, gloves, and safety shoes, as required by the job.

Company Culture & Values

• A Commitment to Our Purpose (COMMITTED PEOPLE) - Our mission is to serve and build up our customers, suppliers, communities, and each other, guided by the principles of our Lord Jesus Christ. The commitment to…