Quality Technician

Quality Technician

The Quality Technician will assist the Product Safety & Quality Manager in planning, implementing, monitoring and continually improving the quality process and the overall Product Safety and Quality program to ensure it is effective in meeting internal and external customer requirements. They will also assist with communicating and implementing compliance requirements, root cause analysis and CA/PA process, and development of training programs and employee training as it relates to PS&Q.

Responsibilities include managing the continuous improvement process for internal and external nonconformances, returns, reworks and corrective and preventive actions, and the quality check systems for product and process capability performance. They will work with various departments to investigate root cause of internal and external nonconformances and collaborate with other departments to recommend actions to correct/prevent occurrences. They will support the Sales team on customer visits for new opportunities, business transitions, complaint analysis and product performance.

They will provide data analysis for process improvement, goal setting and root cause analysis for improving the effectiveness of the quality process to include daily, weekly and monthly reports for leadership review. They will provide support to production personnel on understanding requirements for new items and items with a complaint history. They will participate in Product Safety and Food Safety programs including internal and external audits.

They will perform and lead the internal facility inspection program. They will lead the HARA program under the Mgr Product Safety & Quality. They will maintain BRCGS quality management systems. They will oversee the facility's pest management program. They will conduct new hire and annual PS&Q trainings. They will assist with customer compliance requests.

Qualifications include strong verbal and written communication skills, strong mechanical and technical skills, ability to work well with people at all levels of the organization, ability to lead a team, accuracy, attention to detail and thoroughness, strong organizational and time management skills, excellent math abilities and working knowledge of data/statistical methods. They must be able to interpret BRCGS standards or other GFSI food safety programs, HACCP procedures, engineering specifications, drawing and other written documents related to the corrugated industry.

They must be adept at problem-solving and identifying root cause to implement preventative methods. They must possess the ability to seek out new methods and principles and be willing to incorporate them into existing quality practices. A Bachelor Degree in a Quality or Packaging related field or equivalent combination of education and experience is required. Three years' experience in an industrial manufacturing environment – corrugated experience is preferred.

Product Testing in a lab setting is preferred. Proficient in MS Office and overall pc usage.

Compensation & Benefits include a competitive wage, a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, LTD, life insurance, and company matching 401(k). Green Bay Packaging benefits may vary by position or division.

Company Overview:
Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin container board mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement.

For more information about Green Bay Packaging Inc., visit