Bakery Cake Designer

Job Title: Bakery Cake Designer

Department: Bakery

FLSA Status: Non-Exempt

Must be 18+.

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Accountable to the District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home;
Bakery Department Manager. Positions that report to you:
None.

• Provide prompt, efficient, and friendly customer service.
• Smiles and greets customers, addresses them by name whenever possible.
• Assist customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, and providing overall assistance to enhance the shopping experience.
• Answer the telephone promptly and provide friendly, helpful service including taking product orders.
• Take customer orders at the Bakery counter.
• Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Check orders for the day and set up a timeline and production schedule.
• Decorate bakery items in a timely manner and keep current on new designs and trends.
• Ensure department standards are met.
• Check cake orders for details (size, deco pack, icing needs, dates) daily and indicate supply needs.
• Order supplies for the decorating area and check off the order.
• Deliver product and set up wedding cakes on site (outside the store).
• Communicate with the bakery manager regarding displays, weekly ads and special needs on a daily basis.
• Check product dates, pull cases for work and list items to fill or replace.
• Develop bakery orders for bakers on a daily basis.
• Track daily retail production and identify tasks to be completed with co‑workers.
• Operate as a lead worker with part‑time or other employees (instruct and review work).
• Participate in employee cross‑training.
• Understand and practice proper sanitation procedures and keep the work area clean and neat.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.

• Wrap all product as necessary.
• Assist in other areas of the store as needed.
• Perform other job‑related duties and special projects as required.

• Ability to solve practical problems with limited standardization; interpret instructions.
• Perform arithmetic calculations involving fractions, decimals, and percentages.
• File, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

High school diploma or equivalent and at least six months of similar or related work experience.

• Exert up to 100 pounds of force (shared team lifting) occasionally; up to 50 pounds frequently; up to 10 pounds constantly for moving objects.
• Visual requirements: vision from less than 20 inches and more than 20 feet, with or without correction, color vision, depth perception, and field of vision.
• Perform activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Work performed in a store environment with significant pressure to meet deadlines and handle multiple priorities. Exposure to flour dust, noise, cleaning chemicals/solvents, residual fumes, and temperature extremes.

Standard tools and equipment used in a bakery environment including mixers, ovens, turntables, tips, bas, airbrush, cake machine, intercom system.

Daily contact with the general public taking orders; weekly contact with suppliers/vendors.