Inside Sales Representative

Our client, an HVAC/R manufacturer’s representative based in Wisconsin is seeking an Inside Sales Representative
. This business provides HVAC sales, commissioning, and support to a variety of clients around Wisconsin and Northern Michigan and this position acts as the sales support – order entry, quoting, research, and quote/proposal delivery - in relation to a variety of HAVC/R projects. The role is based in Wausau, includes normal M-F hours, NO on-call hours, NO travel, and delivers ongoing training and certification programs.

The role pays $53K-$65K per hour based on experience strong benefit/bonus program.

The key to this role is proven ability to be organized, show attention to detail and learn the HVAC/R business. The incumbent will:

• Understand customer needs and requirements
• Office duties - answer phones, customer inquiries, basic customer service
• Data entry into ERP software (Infor/Salesforce)
• Coordinate shipments and maintain order status reports
• Coordinate bid day quotations – including pricing and estimating as needed
• Read and follow mechanical plans
• Perform order entry and revision using various supplier furnished software packages
• Assemble and distribute detailed submittals and O&M manuals
• Route qualified opportunities to the appropriate sales executives for further development and closure

QUALIFICATIONS

• 2+ years’ experience in the professional workforce (office/sales role)
• 1+ years’ experience working with customers – communicating daily customer information
• 1+ years’ experience completing research in any capacity
• Strong Microsoft Office skills – Excel and Word
• Strong phone presence
• Excellent verbal and written communications skills
• Excellent attention to detail and organization skills
• Excellent prioritization skills and the ability to “figure things out”
• Ability to multi-task, prioritize, and manage time effectively

Preferred but not required

• Bachelor’s Degree
• Experience using a CRM – Infor and/or Salesforce