Senior Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We are looking for a Senior Field Service Technician to report to our Wausau, WI location and service our water treatment equipment at customer sites in the surrounding area.

The Senior Field Service Technician will be responsible for the installation, service, and maintenance of our water purification equipment, utilizing a company service vehicle. Specific training will be provided. Willing to train the right person, but candidates with a valid driving license and previous technical/mechanical/plumbing experience are especially encouraged to apply.

This position has general day shift hours with overtime opportunities and a compensated on‑call rotation with occasional afternoons/weekends.

• Health, Dental, and Vision insurance available on your first day of employment
• Career progression plans
• Reward and recognition programs
• Paid parental leave
• Tuition Reimbursement
• Company Wellness Program
• Employee Discount Program

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package.

• HS diploma or equivalent
• 2–5 years of technical experience preferred; industrial or commercial process water experience a plus
• Service and repair knowledge of electrical equipment
• Experience in troubleshooting and repairing electric controls and related industrial equipment
• Experience with variable frequency drives and PLC controls preferred
• Experience with Microsoft Office, including the ability to utilize smart devices
• Ability to work in a high customer‑facing position
• Ability to identify and remedy potential safety concerns
• Ability to pass a background check, drug screen, MVR, and DOT physical
• A valid driver’s license with a clean driving record

TRAVEL REQUIREMENTS: 50% or more daily travel – home daily.

The estimated salary range for this position starts at $30/hour to $35/hour. Starting pay is dependent on multiple factors, such as skills and experience. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

We reserve the right to modify this job description and assign additional duties as needed. We are a proud Equal Employment Opportunity (including disability and veterans) and affirmative action workplace, fostering an inclusive environment free from discrimination or harassment.