Title IV-E Quality Assurance Specialist

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe.

PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

• Program Consulting
• Finance Consulting and Billing Services
• Applied Technology
• Outsourcing and Operations
• Strategy
• Project and Grants Management
• Assessments and Feasibility Studies

Public Consulting Group, LLC. is currently seeking a Title IV-E Quality Assurance Specialist. This position will be part of the team responsible for PCG’s federal revenue management for the Wisconsin Department of Children & Families (DCF), the agency that manages foster care and other child welfare activities in Wisconsin.

The Title IV-E program provides federal reimbursement to states for costs associated with children placed in out-of-home care. The Title IV-E Quality Assurance Specialist is responsible for conducting quality assurance reviews of relevant case information (e.g., family composition, licensure of foster care settings) in state data systems and assessing Title IV-E eligibility criteria in accordance with state and federal guidelines.

An ideal candidate will be a team player with excellent attention to detail and organizational skills who is interested in supporting the work of state government and/or human service organizations.

• Conduct quality assurance review of Title IV-E eligibility determinations, including review of electronic case file, relevant legal documentation, and relevant financial documentation to ensure accuracy and compliance.
• Works with Title IV-E Eligibility staff to achieve excellent performance, meaningful outputs, and adherence to stringent federal, state, county, and company compliance objectives.
• Meets weekly project goals for QA evaluation compliance.
• Conducts audits and reviews/analyzes data and documentation.
• Works within a team to accomplish other duties on projects to meet necessary deadlines.
• Ensures quality control procedures for operational processes are performed.
• Validates and complete monthly reports that measure project objectives.
• Analyzes data and reports to determine error trends.
• Support Eligibility Manager in supervision of team and other tasks as required.
• Travel within Wisconsin, as needed.

• Ability to understand and interpret federal and state laws and regulations.
• Strong analytical skills, including the ability to analyze and organize data
• Excellent written and verbal communication and client-facing skills.
• Ability to work independently and within a team.
• Ability to prioritize responsibilities and manage time to meet critical deadlines.
• Ability to effectively use Microsoft Office applications, including Excel, Word, and Outlook.
• Proficient in written and spoken English.

• Bachelor’s degree preferred.
• 4+ years of relevant work experience, including at least one year of Title IV-E eligibility experience

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