EHR​/PM Applications Analyst

Overview

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient‑first care. If you’re driven, creative, and ready to make an impact, join us.

Full‑time

Wauwatosa, WI

• Support existing EHR/PM systems, providing end‑user assistance by answering questions, analyzing procedural problems, presenting new functionality, communicating changes/outages, and documenting concerns and reports to the HIT Applications Manager.
• Assist with insurance payer and charge master fee schedule data entry.
• Maintain knowledge of EHR capabilities and updates through learning platforms to implement change and manage ongoing maintenance of the EHR applications within assigned scope while educating team members on changes.
• Recommend ways to optimize revenue areas including charges, dictionaries (HCPCS, CPT, ICD‑10), insurance verification, and clinical documentation.
• Recommend and implement changes within the EHR, including cyclical upgrades, customizations, or internal updates, working with the HIT Applications Manager to lead improvement projects.
• Assist in creating reports for clinical and financial analytics, ad‑hoc and on‑cycle, working with multiple departments across ADVENT.
• Coordinate and support implementation of EHR at new clinics and with new team members, partnering with other departments to ensure execution meets expectations and deadlines.
• Adhere to all data entry policies for the EHR system, following business rules to maintain highest data quality.
• Identify, propose, and implement continual improvements to drive process efficiency, scalability, and innovation within your scope of work.
• Support overall organizational success and perform other related duties as requested by leadership.
• Plan and adapt to business growth and strategy, cross‑training where necessary to accommodate different situations and locations.
• Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy.

• Bachelor’s degree in a business‑related field or a minimum of 4 years of experience in a similar role/environment.
• Healthcare experience required.
• 4+ years using an EHR or practice management software platform preferred.
• 1–2 years of project management, performance/continuous improvement, or consulting role preferred.
• Strong professional presence, business acumen, excellent organizational and interpersonal communication skills, and organizational agility.
• Excellent time‑management skills, ability to work autonomously with minimal direction, anticipate needs, prioritize tasks, and meet deadlines.
• Proficiency in typical office applications (Outlook, Word, PowerPoint) and expert experience in Excel for data import, mapping, cleanup, and export.
• Fluent written and spoken English with ability to explain technical information to a broad range of audiences.
• Understanding of basic math functions used in insurance payment settings.
• Must live in the Milwaukee area and be able to work onsite at least 3 days per week.

• Culture that embraces kindness, solutions‑mindedness, and encourages asking questions.
• 22 days of PTO (prorated in the first year based on start date) and holiday pay.
• Medical, dental, and vision insurance with generous employer‑paid HRA account.
• 401(k) contribution.
• Hybrid work model – onsite in Wauwatosa, WI required.