Retail Employee

Overview

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Candidates must be available on weekends and must be able to work until 9 p.m.

• Welcomes and greets all customers as Host at the front entrance or throughout the store
• Connects with customers throughout the store, suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with a strong focus on providing a great customer experience during checkout
• Introduces and enrolls customers in our rewards program
• Works in merchandise processing during early morning or evenings (based on the schedule)
• Maintains the Sales Floor – keeping shelves full and presented according to brand standards
• Supports carry‑out to customers’ cars, whether through curbside or in the parking lot/garages
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick‑up and/or delivery
• Organizes the stockroom to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

• Rewarding pay to recognize the value you bring to the team
• Competitive health, dental, and vision plans
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity
• Unique "1equals3" website for easy access to your benefits information and company updates
• Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best

• Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
• Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
• Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes
• Discounts on products, custom spaces, services, gift cards, and pet insurance
• Recognition awards and retirement gifts, service awards, and other employee appreciation initiatives
• Employee Resource and Affinity Groups and community engagement opportunities

• Must be available on weekends and at 9 p.m.
• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands retail is an ever‑changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

The Container Store promotes a smoke‑free, drug‑free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act. Store Physical Requirements. State Specific Notices.