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Customer Experience & Store Operations Lead
Job in
Wauwatosa, Milwaukee County, Wisconsin, USA
Listed on 2026-08-24
Listing for:
Amazinggoodwill
Full Time
position Listed on 2026-08-24
Job specializations:
-
Retail
Merchandising, Retail Support
Job Description & How to Apply Below
Goodwill Greater Milwaukee & Chicago seeks a Customer Experience Manager (CEM) to lead store productivity, donor and customer experiences, and preserve brand standards. The role covers Softline and Front of House operations, PGFR, and merchandising, ensuring donations and goods meet quality expectations.
The CEM analyzes data, supports policy development, and may influence vendor and project decisions. It offers opportunities to drive initiatives spanning 12–24 months and develop staff within a
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